Case study · Carglass DeutschlandClear Leadership Communication
How Carglass Deutschland uses a talent development programme to prepare leaders at the two management levels below the executive team (GL-1 and GL-2) for top management positions.
The client
- Company
- Carglass GmbH, Germany, part of the Belron Group
- Industry
- Vehicle glass repair and replacement
- Participants
- Groups of 6
- Target audience
- Leaders at GL-1 and GL-2 levels from various departments, earmarked for top management
- Format
- Talent development programme, groups of six, 3 days per group
- Timeframe
Carglass and Swiss Academy jointly developed a talent development programme. It prepares leaders for new positions in top management, where they have greater visibility both internally and externally.
Starting pointWhat happened: Talented leaders at GL-1 and GL-2 levels are being prepared to move into top management.
Swiss Academy programme: Clear Leadership Communication
The challenge
Develop the next generation of top managers from within the company.
With their new responsibilities, these leaders are more visible, primarily internally but also externally. They need to present clearly and persuasively, with a people-centred approach.
Objectives
The project on video
Our solution
Assessment
Communication structure
Clear leadership communication.
People-centred communication
Impact
Voice, presence, energy, body languagePresentation skills for internal and external speaking engagements.
Real-world application
After 30 to 60 minutes, participants were on stage for the first time, followed by quick, practical tips and an immediate return to the stage (André Reiners, participant).
The outcome
I came to the training with high expectations, and I was definitely surprised by the new insights I gained.
Matthias Wittenberg, Sales DirectorI think every leader should take part in training like this at least once. It really helps you communicate effectively with your employees.
Daniel Piater, Manager OperationsVery clear frameworks for taking to the stage and really engaging our audience with what we have to say.
Thomas Henning, Head of Employee DevelopmentIt really pushed me out of my comfort zone. And I learnt one thing: the stage is where I belong.
Armin Fink, Development Team LeaderI really didn’t think you could give me so many useful techniques in such a short time that I would feel confident on stage.
Ulrike Schütze, District Sales ManagerYou can see how every single one of us gradually improved.
André Reiners, Senior Graphic DesignerI’m taking so much away from this. Above all, that I can say a lot without being loud.
Jacqueline Mlinarcsik, Senior Compliance ManagerThe client’s perspective
Gallery
Clear Leadership Communication
Communicate clearly, even when things get complex
